Shipping

When receiving your order, we  begin processing it which takes on average 1-2 business days. Your products will then be shipped out, and a tracking number will be available at your account. Shipping takes 5-7 business days. Shipping is made via EMS/UPS/DHL/TNT.

In some instances, there may be a customs charge applied to your package (very rare). This fee would be at the client's expense.

Free Shipping to U.S.A., Canada , U.K and Australia.

However,  we also offer free shipping for the customers who are from Other countries if their order sub total amout is full $800.

Return 

All returns & exchanges must be requested within 14 days of the date on which the package was delivered. For return/exchange,Jordan shoes or other produts must be in brand new condition as received with the original box on which would be without any tape or marks . If the products are defective after being worn or used, then please contact the manufacturer to get a replacement.

Please send us an email  sale@jordans-sneakers.com   with the information your return, we will send you the details on how to send the shoes back for refund or exchange, usually within 1~4 hours after your email  received.

Returns and exchanges packages are sent back to www.jordans-sneakers.com must be post marked within 14 days from when your request has been approved. It will take 5-10 business days to process all returns and exchanges. If the return/exchange isn't dealed with within the alotted time, we will be unable to process your return/exchange and then will send a money request for shipping fee to ship the package back.

Attention:

Buyer keeps for shipping back to jordans-sneakers.com in original condition & packaging. After inspection we will credit your paypal acct in the amount which the buyer paid for the orders of jordan shoes with less standard shipping & handling fee. For all free shipping items, shipping & handling fee will be retained to cover shipping charge.

***Due to fluctuations in International currency exchange rate, international customers will receive refunds at the rate at the time of refund. www.jordans-sneakers.comreceives payments in USD of purchase and refund in USD of refund at the same time. All currency conversions are done by Paypal or moneybookers***

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